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Our Commitment
At Waldorf Astoria New York, sustainability is more than a commitment, it is part of our legacy and our future. We strive to create exceptional guest experiences while reducing our environmental footprint and contributing to a more responsible and resilient world. Through innovative partnerships, thoughtful practices, and community engagement, we aim to protect natural resources, minimize waste, and support people and the planet.
- Bulk amenity bottles are offered in all guestrooms.
- Bathroom amenities (soap and bulk containers) are recycled in partnership with Clean the World.
- Plastic straws have been replaced with compostable alternatives.
- Digital Keys via the Hilton Honors app eliminate the need for plastic key cards. Key drop boxes encourage the reuse of traditional cards.
- Boomerang Water Bottling System refills up to 3,200 reusable bottles every 8 hours, cutting shipping emissions by 95% and eliminating single-use plastic bottles.
- Coffee cups, lids, and sleeves are available upon request, made with 100% compostable materials.
- Consolidated delivery days and bulk ordering reduce truckload emissions.
- Oversized low-E coated windows maximize natural light, reduce heat loss, and improve energy efficiency.
- Four-pipe fan coil system provides efficient heating and cooling.
- Automation controls for lighting, climate, and entertainment optimize efficiency and reduce waste.
- Fresh air filtration systems remove upwards of 95% of particulates for healthier, cleaner indoor air.
- Copia Partnership: Diverts surplus food to those in need, reducing waste and providing impact reports.
- Nespresso Capsule Recycling: Used capsules are collected and repurposed for a circular economy.
- Billion Oyster Project: Discarded oyster shells are collected, cured, and redeposited to restore oyster beds in New York Harbor by 2035.
- Back-of-house water fountains eliminate single-use plastic water bottles.
- Shelf-stable products ordered in bulk and sourced locally whenever possible.
- A 10,000-gallon rainwater retention system irrigates rooftop gardens and supplies water to HVAC cooling towers.
- Stormwater systems minimize runoff and reuse rainwater.
- A water intelligence network monitors usage, detects leaks, and continuously optimizes efficiency.
- Four waste streams (trash, recycling, compostable food waste, and oils/fats) managed in accordance with NYC’s Box & Bottle initiative.
- Guestroom recycling bins encourage responsible disposal.
- Unclaimed lost and found items (after 90 days) are repurposed or donated through GoCopia.
- PaperCut software reduces unnecessary printing, cutting paper waste.
- Room attendant supplies are non-toxic, biodegradable, and oxygen-based.
Monthly volunteering and donation initiatives through Hilton’s Travel with Purpose, including:
- Painting schools
- Providing meals for those in need
- Planting and nurturing trees
- Fundraising campaigns to support local and global communities
- Visiting schools and colleges to stimulate recruitment into the hospitality field
Our hotel is committed to Hilton’s Global Travel with Purpose program, which includes strict adherence to human rights policies and anti-human trafficking training for all team members.
We partner with industry organizations to raise awareness, identify risks, and ensure the safety and dignity of every person who interacts with our property.
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